Effective Date: 12/05/2025
At Oistay, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or mobile application to book flights and access related travel services.
1. Information We Collect
We may collect the following types of information:
- Full name
- Contact number
- Email address
- Passport details (for international bookings)
- Device and browser details
- IP address and location data
- Cookies and session logs
- Site usage and interaction analytics
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your flight bookings
- To send you confirmations, updates, and service-related communication
- To improve our website/app functionality and user experience
- To detect and prevent fraudulent or unauthorized activity
- To comply with legal obligations and regulatory requirements
- To offer promotional deals, if you have opted in
3. Sharing of Information
We may share your personal data:
- With airlines and third-party service providers to complete your bookings
- With payment gateways to process transactions
- With legal authorities, if required by law or legal process
- With partners and affiliates (for service enhancements), under strict confidentiality
We do not sell your personal information to third parties.
4. Data Storage & Security
- Your data is stored on secure servers with industry-standard encryption and firewall protection.
- Sensitive information (like payment data) is processed via secure and compliant payment gateways.
- Access to your personal data is restricted to authorized personnel only.
5. Cookies & Tracking
- Oistay uses cookies and tracking tools to personalize your experience and monitor site usage.
- You can choose to disable cookies through your browser settings, though it may limit certain functionalities.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data (where legally permissible)
- Withdraw consent for marketing communication at any time
To exercise these rights, email us at: care@unokard.com
7. Third-Party Links
Our platform may contain links to third-party sites (e.g., airlines, insurance providers). Oistay is not responsible for the privacy practices of these external websites.
8. Children’s Privacy
Oistay does not knowingly collect personal data from individuals under the age of 18 without parental consent. If we become aware of such data, we will delete it promptly.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
For questions or concerns regarding your privacy:
Email: care@unokard.com
Phone/WhatsApp: +91-9324931450